why i cant recover my account

[bizmode24]

my username is correct and email .. what will i do ? please help me

 

[Touhou]

You file a ticket.

 

[Flames2Live]

Simple is best

 

[hogake_moves]

Ticket file if u old
New account if u new

 

[Coojo]

Here's the link to the ticket section if you are not yet aware: https://forum.blackout-ro.net/forums/ticket/