From the Staff What does Client Support cover?

[Wolfie]

What does Client Support cover?​

Client Support covers a variety of areas. Including, but not limited to:

• Technical support - installing the game, client issues, audio errors.
• Server not online - if you are unable to find the server's status via the Announcements forum or Control Panel, feel free to ask.
• Services unavailable - e.g. Ticket System not working, Control Panel not letting you register, Download links broken.

What does Client Support not cover?

• In-game information (e.g. Where do I find Silk Robe?): please ask at the Guides & Information forum.
• Account Support, Reports, the sharing of private/confidential information: please use the Ticket System.

Anything else, feel free to ask - somebody will help you out.

How do I ask for support?

Simple! All you need to do is click 'Post Thread', ask your question then wait for somebody to provide their input.

Useful Links:

• Website - https://blackout-ro.net
• Control Panel - https://cp.blackout-ro.net
  • Registration - https://cp.blackout-ro.net/account/create
  • Reset password - https://cp.blackout-ro.net/account/resetpass
  • Resend email confirmation - https://cp.blackout-ro.net/account/resend/
• Downloads - https://blackout-ro.net/downloads
• Ticket System - https://blackout-ro.net/ticket
• Wiki - https://wiki.blackout-ro.net